Terms of Service
Last updated November 11, 2026
1. Agreement
These Terms of Service ("Terms") govern access to and use of the Korvatrack website and the Korvatrack GPS tracking service, including trackers, the web platform and mobile applications (together, the "Service"). By using the website or the Service you agree to these Terms. If you use the Service on behalf of an organization, you agree on its behalf and confirm that you are authorized to do so.
A signed order, quote or service agreement between Korvatrack and a customer may contain additional terms. Where such a document conflicts with these Terms, that document controls.
2. The Service
Korvatrack provides GPS trackers and a platform that displays the location and status reported by those trackers. Location reporting depends on GPS satellite signals and cellular networks operated by third parties, and may be delayed, inaccurate or unavailable in some places and conditions, including indoors, underground, inside metal enclosures and in areas without cellular coverage.
3. Accounts
You are responsible for the accuracy of your account information, for keeping sign-in credentials confidential, and for all activity under your account, including the actions of users you invite. Notify us promptly of any unauthorized use.
4. Lawful and acceptable use
- You may use the Service only to track vehicles, equipment and assets that you own, lease or are otherwise legally entitled to track.
- You are responsible for complying with all laws that apply to your use of tracking, including any requirement to notify or obtain consent from employees, drivers, renters, borrowers or other individuals.
- You may not use the Service to track any person without the notice or consent required by law, to stalk or harass anyone, or for any unlawful purpose.
- You may not interfere with the Service, attempt to gain unauthorized access to it, reverse engineer it, or resell it without our written agreement.
- We may suspend or terminate access where we reasonably believe the Service is being used unlawfully or in breach of these Terms.
5. Trackers
You are responsible for installing trackers in accordance with the instructions supplied and with the vehicle or equipment manufacturer's guidance. Hard-wired installation should be performed by a competent person. Korvatrack is not responsible for damage arising from improper installation.
6. Fees
Fees for trackers and service plans are set out in your quote, order or service agreement. Unless stated otherwise there, service fees are billed in advance and are non-refundable for the period billed. Service to a device may be suspended if amounts due remain unpaid.
7. Data
As between Korvatrack and a customer, the customer owns the tracking data generated by its trackers. The customer grants Korvatrack the right to process that data in order to provide, secure and improve the Service. Our handling of personal information is described in the Privacy Policy.
8. Intellectual property
The Service, including its software, design and content, is owned by Korvatrack and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes.
9. Not an emergency or safety service
The Service is a management tool. It is not an emergency response, theft prevention or life-safety system, and it should not be relied upon as the sole means of protecting people or property. Korvatrack does not guarantee the recovery of any stolen or missing vehicle or asset.
10. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Any hardware warranty will be stated in your order or service agreement.
11. Limitation of liability
To the fullest extent permitted by law, Korvatrack will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill, arising from or related to the Service. Korvatrack's total liability for any claim arising from the Service will not exceed the amounts paid by you to Korvatrack for the Service in the twelve months before the claim arose.
12. Indemnity
You agree to indemnify and hold Korvatrack harmless from claims, damages and expenses arising from your use of the Service in violation of these Terms or of applicable law, including claims by individuals whose vehicles or movements were tracked through your account.
13. Changes and termination
We may update these Terms from time to time. The date at the top of this page shows when they were last revised, and continued use of the Service after a change takes effect constitutes acceptance. You may stop using the Service at any time, subject to the term of any service agreement you have entered into.
14. Contact
Questions about these Terms may be sent to Korvatrack at info@korvatrack.com.