Questions fleet managers ask us most
Plain answers about the trackers, the platform and getting started. If your question is not here, our team is glad to help.
Getting started
What does Korvatrack provide?
Korvatrack provides GPS fleet and asset tracking: the trackers that go on your vehicles and equipment, and the platform you use to see them. The platform includes a web interface, iOS and Android apps, a live map, trip history, geofences, alerts, reports and maintenance reminders.
How many vehicles do I need to have?
There is no minimum. Korvatrack is used for fleets of a few vehicles and is built to scale to thousands of devices in a single account.
How do I get started?
Request a quote and tell us what you need to track. We recommend a tracker for each vehicle and asset, ship the devices to you, and help you set up your account, groups and first alerts.
Where is Korvatrack available?
Korvatrack serves customers throughout the United States and tracks vehicles and assets worldwide wherever cellular coverage is available. Trackers are shipped directly to you.
Trackers and installation
Which tracker should I choose?
Use a plug-in OBD-II tracker for cars, vans and light trucks. Use a hard-wired tracker for heavy trucks, powered equipment and any vehicle where the device should be concealed. Use a battery-powered asset tracker for trailers, containers and anything without its own power.
Do I need a professional installer?
Not for plug-in trackers, which connect to the OBD-II port in seconds, or for battery-powered asset trackers, which are simply attached. Hard-wired trackers connect to power, ground and ignition and are commonly installed by a fleet mechanic or automotive electrician.
Can I mix tracker types in one account?
Yes. Most fleets do. All three tracker families report to the same account, map, geofences and alert rules.
What happens if a tracker is unplugged or loses power?
The platform records the event and can notify you with an unplug or power-loss alert, so gaps in coverage are noticed quickly.
Platform and alerts
What alerts can I set up?
Speeding, geofence entry and exit, ignition on and off, excessive idling, after-hours movement, unplug and tamper events, low battery, harsh driving, and maintenance due. You choose which vehicles each rule covers and who receives it.
Is there a mobile app?
Yes. Korvatrack has apps for iOS and Android with the live map, trip history and push notifications. They use the same sign-in as the web platform and are included with service.
How far back does trip history go?
Trip history is stored in your account so past routes, stops and events can be reviewed and reported on. Ask our team about retention periods for your plan when you request a quote.
Can more than one person use the account?
Yes. Accounts support multiple users with roles, and each user can be limited to the groups of vehicles and assets they are responsible for.
Pricing and policies
How is Korvatrack priced?
Pricing has two parts: the trackers themselves and a service plan for each active device, which covers connectivity and the platform. Because fleets vary in size and device mix, we provide an itemized quote for each customer.
Is it legal to track vehicles and equipment?
Organizations generally may track vehicles and assets they own. Laws on notifying and obtaining consent from employees and other drivers vary by state and country. Korvatrack may be used only for lawful purposes, and we recommend confirming your obligations with legal counsel.
Who can see my fleet data?
Your data belongs to your account. It is visible to the users you authorize and to anyone you deliberately share a location link with. See our Privacy Policy for details.
Put your whole fleet on one map
Tell us what you need to track. We will recommend the right tracker for each vehicle and asset and send an itemized quote.